ACCESSIBILITY / ADA
The Georgia Dome's barrier-free environment provides a complete event experience. Elevators, escalators, and ramps make all levels accessible. Depending on specific event configuration, we can provide 500+ wheelchair and companion spaces on the Lower, Club, and Mezzanine Levels.
Each Lower, Club, and Mezzanine restroom offers private wheelchair accessible facilities. In addition, accessible private family restrooms, equipped with emergency light pull chains, are located on Lower and Mezzanine Levels, in the end zones of the stadium. The Upper Level, due to sightline and structural restrictions does not offer wheelchair accessible seating and restrooms. On a first-come, first served basis, we offer free use of available wheelchairs at each Dome Service Center, with a refundable security deposit.
Alcohol is served at most Georgia Dome events. Alcohol is only served to guests over 21 years of age, and we check ID every time. Patrons are allowed to purchase two alcoholic beverages at a time. The exception is Georgia State University football games, for which there is a one-drink per purchase limit.
Certified, trained and leashed service animals are always welcome. Service animals must have proper documentation of their status as service animals, either attached to their collars, or in the owners' possession.
Many events provide a radio channel with a feed from the show audio control. Guests can tune in on their own radios.
Guests can access ATM Machines at all gates, Club North and South Lounges and across from aisles U10, U15, U25, U36, U43 and U51.
BABY CHANGING STATIONS
Each rest room throughout the Georgia Dome contains a baby changing station.
BAG INSPECTION / BACKPACKS
Packages, bags and purses are subject to a visual inspection of the item's contents at the gates. If staff cannot identify all the contents, guests are asked to move items to allow for a complete inspection. Guests who refuse inspection can be denied entry. In general, backpacks of any size are not allowed in the Dome.
BANNERS AND SIGNS
The Georgia Dome encourages fan support. Banners or signs are permitted if they conform to these guidelines:
- They do not exceed 3' x 3'
- They do not obstruct building signage, LED boards, scoreboards or other fans' sightlines
- They are event-specific and contain no advertising
- They are in generally accepted good taste. Note that "good taste" is defined at the discretion of the Dome and the show promoter.
- Banners or signs on poles are not permitted in the Dome.
- Banners may not be fastened to any surface with tape, staples, Velcro, zip ties, etc.
Note that permanent building signs, white on red, are for venue and emergency directions. Signs brought in
by fans may not under any condition obstruct Georgia Dome event signs.
The Dome has no specific designated bicycle parking area. Bicycles may not be brought inside.
The permitted use of still cameras and video cameras varies by event.
- For NFL games, video cameras are prohibited.
- For most events Small personal cameras are allowed.
- Professional cameras and cameras with interchangeable lens are prohibited.
- Lens must not exceed 6" and camera bag must not be larger than 8 ½ wide x 13" long x 5" deep.
CHILDREN'S ENTRY POLICY
For most events, children less than 33" in height may enter without a ticket. A child who enters without a ticket must sit in a guardian's lap, and may not interfere with the sightlines of other guests. For exact children's policies for each event please contact the Ticket office at 404.223.8428
CODE OF CONDUCT
To ensure a safe and enjoyable experience for our guests the Georgia Dome endorses the Atlanta Falcons' Fan Code of Conduct, which prohibits the following:
- Foul, obscene or abusive language or actions, as determined by the Georgia Dome or show promoter
- Verbal or physical harassment of other fans.
- Interfering with the progress of the event, entering or throwing any object on the Dome field, court or floor.
- Unruly or careless behavior
- A level of intoxication that creates a disruption to the nearby fans
- Indecent exposure
- Wearing obscene or indecent clothing
- Smoking, except in designated areas outside the Georgia Dome
Stadium staff will promptly intervene when necessary to ensure the Code of Conduct is enforced. Ticket holders and/or patrons who choose not to adhere to these provisions will be subject to ejection without refund, revocation of season tickets, and possible arrest and prosecution for violations of city ordinances.
The Dome welcomes comments and suggestions from our guests. Cards are located at Dome Service Centers at each gate, and are turned in to the Administration Manager for response and follow-up.
All merchandise stands and permanent concession stands throughout the Georgia Dome accept VISA, MasterCard, Discover and American Express. Portable food carts accept cash only.
DESIGNATED DRIVER PROGRAM
Team Dome wants guests to enjoy each event and have a safe trip home. Guests at least 21 years of age with a valid driver's license are eligible to be "Designated Drivers" and may sign up at Dome Service Centers. For signing a pledge not to drink alcoholic beverages during the event and for accepting responsibility for driving other members of their group home, "Designated Drivers" can register to win free prizes during the events.
* Driving Directions
DISABLED GUESTS SERVICES
The Georgia Dome is accessible to the disabled community through various structural features and operational services. We welcome these guests to all events and offer the following services.
Parking spaces are available for guests with disabilities located in the Silver Lot and Orange Lot. Vehicle must display a current handicap hangtag; one person in the vehicle must produce a photo ID to match the name on the tag. This person must hold a valid event ticket. Spaces are available on a first-come, first-served basis and may not be reserved.
Assisted Listing: For shows providing an audio feed for their programming, guest may check out assisted listing devices from Dome Service Centers
Elevators: Eight passenger elevators in the Dome are easily accessible at the gates. The elevators are equipped with audible tone and Braille floor level indicators. Patrons with disabilities and their guests may utilize Club Level entrances, including elevators, to access their seats in the mezzanine level, and may have one companion accompany them.
Restrooms: Wheelchair accessible stalls are located throughout the Georgia Dome in public restrooms on Lower Level, Club Level, and Mezzanine Level. Private family and special needs restrooms equipped with emergency assistance pull chains are located near Aisles L6, L32, on the Club Level near Taco Mac Restaurant, and at Aisle U41.
Tickets: Accessible seating is available on Lower Level and Club/Mezzanine Level for Georgia Dome events. Suites can also provide accessible seating. Disabled guest and companion must have specific tickets for their seats.
Wheelchair Service: Guests can check out wheelchairs on a first-come, first-served basis at each gate Dome Service Center. We will hold a credit card imprint as a security deposit, refunded with the return of the chair. DSC staff can escort guests to their seats, with no security deposit. Assistance is available before, during, and after the event.
Guests can order Dome Dollars in $5.00 increments, in advance of event day, by contacting Levy Restaurants Sales, 404-223-8500. The Dollars are prepaid with a credit card and picked up from the Levy sales
representative on event day. They are accepted at food/beverage concession stands on each level, but not at merchandise sellers. Dome Dollar Purchases must be arranged in advance.
DOME SERVICE CENTERS
Dome Service Centers are the Dome's information desks located at each gate. Dome Service Centers are staffed by Guest Services Specialists. The Dome Service Center staff provides both event and building information and emergency paging. Patrons can also pick up wheelchairs and smoking wristbands here. Lost and found items and lost children are kept at the Dome Service Centers during events.
- Gates A, B, C, D on the Lower Level
- Club Level at Ramps 2, 3, 6 and 8
- Mezzanine at Aisle M1, M6, M10, M15, M27, M32, M36, M41
- At Ramps 1, 4, 5 and 8 on the Upper Level.
- Public gates are Gates A, B, Upper Gate C, Lower Gate C, Upper Gate D and Lower Gate D.
- Guests with Mezzanine tickets should enter the gate indicated on their tickets.
- Gate F is reserved for Executive Members (Suite and Club Seat ticket holders.)
- Gate E is generally a non-public gate.
ELEVATORS AND ESCALATORS
Elevators and escalators are accessible throughout the Dome for all fans. Escalators reverse direction one hour before the end of each event.
For most events, re-entry is not allowed. Guests who wish to smoke may obtain a smoking wristband from the nearest Dome Service Center to exit and re-enter the designated smoking exit doors.
FALCONS LANDING (FALCONS GAMES ONLY)
Falcons Landing is a free NFL Theme Park with interactive games, autograph sessions, live music, food and drink and much more. Falcons Landing is located on International Plaza between the Georgia Dome and Philips Arena. It begins three hours before the start of regular season Falcons home games and closes at kickoff. Entertainment changes weekly.
LOST AND FOUND
Items left in the seating bowl are brought to the nearest Dome Service Center located at each gate. After the event, guests may call Dome Security at 404-223-8900 to claim their lost items.
In honor of the National Anthem, every individual should stand and remove hats. Guests should not walk during the National Anthem. Direct guests inquiring about singing the National Anthem to call Event Services at (404) 223-8600, during normal business hours.
Guest with specific needs should visit a Dome Service Center. Attendants may be able to assist with a private area.
OUTSIDE FOOD AND BEVERAGES
The Georgia Dome offers a variety of beverages for purchase and outside food and beverages may not be brought in. Small personal coolers containing medical supplies or special dietary needs may be brought into the building with a letter of approval from the Dome's Administration Manager. To obtain the letter, please contact (404) 223-9200 at least 72 hours prior to the event.
The Owner's Club is an upscale, members-only club featuring a private lounge with complimentary food and soft drinks, luxury finishes, plasma screen televisions and Falcons seats in the lower level between the 40 yard lines. Entry for the 250 members is by special membership card, plus a valid game ticket.
Guest pat down is not a standard procedure at the Georgia Dome. At the discretion of Dome security, or at the request of a show promoter, guest pat downs are added to the entrance routines already in place. If this situation occurs, the Dome announces the pat down policy via signage and PA announcements as guests approach the gates. Similar to the bag inspection procedure, refusal to submit to pat down may result in denied access to the event.
The Georgia Dome promotes a family environment. Profanity will not be tolerated.
For comfort and security, guests are not permitted to enter the Georgia Dome with the following items:
- Animals, except certified, leashed service animals
- Artificial noisemakers including air horns
- Bottles and cans
- Bicycles and skateboards
- Fireworks, sparklers or smoke-producing devices of any kind
- Food and beverages, with the exception of special medical or dietary needs.
- "Heelies", rollerblades and scooters
- Helium-filled balloons
- Illegal drugs
- Inflatable balls
- Large bags, larger than 12"X 12"X 12"
- Laser pointers
- Silly String
- Video recorders, unless permitted by the show
MARTA (Metropolitan Atlanta Rapid Transit Authority) operates throughout metro Atlanta. The Vine City MARTA station is outside Gate A. The Phillips Arena / Georgia Dome station is accessible outside Gate D and Upper Gates C and D.
Radios are welcome into the Dome, provided they are equipped with earphones.
Once guests enter the Dome re-entry is not allowed except for smoking. Guest must pick up smoking wristbands after showing a valid event ticket at the Dome Service Centers. Both the wristband and the valid event ticket are required for re-entry.
The Georgia Dome provides 69 restrooms located throughout the venue. Each has a baby-changing station, and most have a child-holding seat in one stall.
Family / Special needs restrooms are located in the following areas:
- Aisle L6, Lower Level
- Aisle L32, Lower Level
- Club Level, west end concourse behind Taco Mac
- AL Level, east and west end concourses
- BL Level, west end concourse
- Aisle U41, Upper Level
Selling any ticket for any price including face value is prohibited on Dome, Congress Center or Centennial Park property. By law, ticket sellers must remain 2,700' away from our property.
The Georgia Dome is a smoke free environment. Smoking is permitted outside of designated, identified public entry gates, but is not permitted outside the Executive Member Entrance at Gate F. Guests may pick up smoking wristbands after showing valid event ticket at the Dome Service Centers. Both the wristband and the valid ticket are required for re-entry. This policy includes electronic cigarettes or any other product deemed unacceptable by Georgia Dome management.
The Georgia Dome welcomes guests with strollers, as long as they do not prohibit the normal flow of traffic or take up a space designated for persons with disabilities. The Georgia Dome is not responsible for
strollers left unattended. Strollers can also be checked at a Dome Service Center, provided space is available.
A limited number of party suites are available for individual event leasing for Georgia Dome events including Falcons games. Please have guests contact Georgia Dome Sales at (404) 223-8200 during business hours for additional information.
The Georgia Dome has 163 individual executive suites on A and B Levels, 1 penthouse suite on the Upper Level, and eight super suites on B Level. Guest must have a valid Suite Ticket or Suite Pass to access these areas.
Taco Mac Restaurant is located on the Mezzanine Level near sections 207 – 210 (aisle M8). It is open to Suite, Club and Mezzanine ticket holders only. Taco Mac concessions stand is at Aisle L32, Lower Level, and is open to Lower Level ticket holders.
The Tag-A-Kid program allows guests with young children to obtain a wristband at the Dome Service Centers displaying their name, parents' names, phone number and seat location to aid in the safe return of their children should they become separated.
Tailgating before events is allowed in all Dome flat parking lots, and is specifically prohibited in the campus multi-level garages.
- Vehicles may take up only one parking space, and tailgating equipment may not extend beyond the parking space, or impede vehicles driving through the lot.
- Grills, chairs, coolers and other equipment may not take up a parking space.
- Tailgating is confined to the area directly behind the vehicle.
- Adjacent landscaped areas are common areas and may not be claimed exclusively.
Taxi companies have cabs circling nearby after most large Dome events. The most reliable places to cat5ch a taxi is on Upper Andrew Young International Boulevard, around Philips Arena, GWCC main entrance or the Omni Hotel. Guest should exit at Upper Gate C or Upper Gate D and walk across International Plaza to the taxi stands.
Both the Georgia Dome Ticket Office and the Falcons Ticket Office are located between Gates A and D, outside the building. The offices are open from 9:00 a.m.-5:00 p.m., Monday through Friday.
Georgia Dome Ticket Office: (404) 223-8420
Falcons Tickets Office: (404) 223-8444.
The Georgia Dome hosts group tours of the stadium by appointment only. Direct interested guests to call (404) 223-8687 for details.
Umbrellas may be brought into the Georgia Dome, but are not permitted to be opened. Umbrella bags are available upon entry.
Video cameras are prohibited unless specified by the event.
Will Call for public shows is located at the Georgia Dome Ticket Office between Gates A and D. Guests may not leave tickets at Will Call for other guests.